I know there is a help file and I also know how nobody ever uses one (sigh) but how about a FAQ as well, aimed at those people thinking about joining or just joined. These are the people who will have queries about where to post, how to introduce yourself, have a username ready etc....
What will I need to join?
Where is it best to post?
What do the locations mean?
What is an avatar and do I want one?
How do I introduce myself on the forums?
Guidelines to posting netiquette etc
Does it cost anything to join?
Coming soon to this website!! (Great chance to advertise the up and coming features Taz is planning)
It would also be an idea to put a note in about your Username. There are details about the race and location choice but people are suddenly faced with 'what username should I use?' I have heard several people mutter that they chose a name quickly without thinking too much and regret their choice. Perhaps a few words of wisdom on why they need a name and how to choose a suitable one.
Maybe... just maybe........ it is also possible for new members to automatically be directed into the forum and thread for saying hi I am new etc. with a request they tell us briefly about themselves. That way all the welcomes could be contained.
I shall shut up now......
I will checkout why the Help Guide is only available once you're logged in.
But..... the thing about a FAQ is that it would answer those question every newbie needs answered like where is the cafeteria in this place? The help file is very useful for members who know what they want to find. A FAQ would instantly answer all those newbie questions that newbies don't know they need to know. Have I lost anyone yet? I just thought that a FAQ would be easier for those people thinking of joining and wanting to know how, what and why.
I don't know what information is now sent out to people joining but the email I got, while welcoming, didn't really tell me much and by that time I had already selected my location (there is a lot more info now on location when you join anyway!) and my username (which I am happy with anyway) but a FAQ would zoom in on those matters for newbies and would be newbies.
People can post in here what they want to see which is good but maybe send out a questionnaire occasionally to prod people into giving their views as well.